FAQ
Questions before you hire a fence contractor
Choosing the right fence company matters as much as choosing the right fence. Here are straight answers to the questions worth asking.
Do you offer free quotes?
Yes. We handle the whole process, starting with a free in-home quote and helping you decide on a fence budget. Call (865) 470-4289 or use the quote form.
Are you licensed and insured?
Yes, Lucky Fencing is licensed and insured. [Add Tennessee license number.] In Knox County, Tennessee requires a Home Improvement license for remodeling projects from $3,000 to $24,999, whether or not a permit is needed. You can check any contractor's license with the Tennessee Board for Licensing Contractors. [Confirm this is still current.]
How deep do you set the posts? Do you use concrete?
Post depth depends on the fence style, the ground, temperature and wind load. A common rule is one third of the post below ground and two thirds above, so a 6-ft fence uses 9-ft posts with 3 feet buried. Concrete should be used for every vinyl, aluminum and chain link post.
Do you offer a warranty?
[Warranty terms to confirm with the owner: length, what it covers, and whether it applies to materials, labor or both.]
Who will be doing the work?
[Confirm: installed by Lucky Fencing's own crew or by subcontractors.]
How long have you been in business?
[Year founded / years in business.]
When is payment due? Do you need a deposit?
[Deposit and payment terms to confirm.] Whoever you hire, agree on payment terms before work starts, and make sure you're happy with the job before you make the final payment.
Do you offer financing?
Financing is available. [Confirm the current lender and terms.]
What areas do you serve?
Knoxville and the surrounding area. We're happy to come to you, and we'll travel to remote locations. [Confirm list of towns and counties served.]
When are you open?
Monday to Friday 8:00am to 5:00pm, and Saturday 8:00am to 12:00pm. Closed Sunday.
Planning a fence in Knoxville?
Call during business hours or send a few details. We'll help you pick a fence and a budget that fit.